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How can I update my DNS records?

How to update your DNS records: A quick guide

Updating your DNS (Domain Name System) records is a crucial step in managing your website’s connectivity and accessibility. This guide provides a step-by-step process for updating your DNS records through our website. Please follow the instructions carefully to ensure a smooth update process.

Warning: Updating your DNS records may disrupt your website and email services if incorrectly modified. Please verify and confirm your new DNS records before changing them.

Accessing your dashboard

  1. Log in to our website: The first step is to log in to our website. You can do this by navigating to our homepage and clicking the login button, which is usually located at the top right corner of the page.
  2. Navigate to My website: Once logged in, locate and click on the “My Website” option, also positioned in the top right-hand corner of the website. This will take you to your dashboard, where you can manage all your active subscriptions and settings.

Managing DNS records

  • Access DNS Settings: From your dashboard, look for the DNS settings or domain management section. This section allows you to view and edit your current DNS records.
  • Edit DNS Records: To update a DNS record, find the specific record you want to change and select the edit option. You may need to enter new details, such as the address it points to or TTL (Time To Live) values. Make sure you input the correct information to avoid any connectivity issues.
  • Save Changes: After making the necessary changes, don’t forget to save them. This action will update your DNS records according to your new specifications.

Important Notes

  • Propagation Time: Please be aware that DNS changes do not take effect immediately. DNS changes can take up to 24 hours to propagate throughout the internet. During this time, your website might experience some connectivity issues.
  • Need Assistance?: If you encounter any difficulties or have specific requests regarding your DNS changes, our support team is here to help. Please email us at [email protected] with a detailed description of the changes you need, and one of our agents will assist you promptly.
Updated on May 2, 2024
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