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How do I set up my basic business email?

Hey there! Looks like you’ve decided to level up your business game with a professional email. Good move! Having a branded email is like telling the world, “Hey, we mean business.” Let’s jump right into how you can set up your shiny new business email without breaking a sweat.

Getting started

First, a big high five for choosing us as your go-to for business email services. Here’s a quick roadmap to get your email up and running:

Step 1: Log into your account

Hop onto our website and log in. It’s the first step on your journey to email enlightenment.

Step 2: Navigate to “My Projects”

Once logged in, you’ll see a drop-down menu in the upper right corner. Click it and head over to the “My Projects” page. It’s your command center for everything cool.

Step 3: Manage your domain

On the left, you’ll see your domain chilling there. Hit the “Manage” button next to it to dive into domain management. It’s where the magic happens.

Step 4: Email management

Scroll until you spot “your domain name” in the Email Management section. It’s time to make some decisions.

Setting up your email

You’ve got two fancy options here: creating a new inbox or setting up a forwarding address. Remember, no doubling up—you can’t have an inbox and a forwarding address with the same email.

Add a Mailbox Setup

  • Step 1: Click “Add A Mailbox” and watch as the screen gets all dramatic and darkens. A box will pop up, inviting you to create your email address. If it’s playing hide-and-seek, scroll a bit.
  • Step 2: Decide on the first part of your email address. Whether it’s “info”, “contact us”, or “your name”, make it memorable.
  • Step 3: Time for a password. Make it tough. At least 8 characters, throw in some numbers, and make sure it’s not just a word from the dictionary. “Catdog123”? Not gonna cut it.
  • Step 4: Hit “Save” and boom, you’ve got a mailbox. Welcome to the club.

To log in, find the “Access your Email” link. Roundcube will greet you. Enter your brand-new email address and the super-secure password you just created.

Forwarding Address Setup

  • Step 1: Choose “Create a Forwarding Address” for a less hands-on approach. The screen will go dark again, and a setup box will appear. Try scrolling up or down the page if you can’t see the box.
  • Step 2: Pick the start of your email address, similar to the mailbox setup.
  • Step 3: Enter where you’d like these emails to land. Could be your personal or another business email.
  • Step 4: Click “Save”, and you’re all set. Emails sent to your new address will automatically be forwarded to your chosen inbox.

And there you have it! Setting up your business email doesn’t have to be a chore. Follow these steps, and you’ll send and receive emails like a pro in no time. If you hit a snag, we’re here to help – just email us at [email protected], we’ll sort it out. Welcome to the professional email club! 🎉

Updated on May 2, 2024
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