How Do I Get Help for the Logo Lite Free Product?
As a Logo Lite Free user, your primary support will come from our knowledge base articles. This article will guide you on how to use the resources available to you. By the end of this article, you’ll know where to find help and how to get live chat and email support by upgrading to a paid product.
Steps to Access Support:
- Visit the Knowledge Base: Access the support section on any of our brand websites.
- Browse FAQs and Articles: Look through the frequently asked questions (FAQs) and help articles for guidance.
- Use Available Resources: Follow the instructions and tips provided in the articles to resolve your issues and make the most of your Logo Lite Free product.
Upgrading for Live Chat and Email Support:
- Log In to Your Account: Access your account on any of our brand websites.
- Navigate to the My Websites Section: Go to the “My Websites” section in your account dashboard at the top of your page.
- Choose an Upgrade Option: Select a paid Logo+Website product to gain access to live chat and email support.
- Complete Payment: Follow the prompts to complete the payment process.
- Access Support: Once upgraded, you can use live chat and email support for any assistance you need.
While direct support is available for customers that have upgraded to one of our affordable website products, our extensive knowledge base is designed to help Logo Lite Free customers with all the information they need. Explore the resources and consider upgrading to access live chat and email support.